[Webinar] Monitor Your Entries with Eagle Eye Reporting
Trade Risk Guaranty’s most recent webinar covered TRG’s Eagle Eye Reporting system and how that can help you monitor your entries with the most up-to-date information from Customs.
As an importer, you know how important it is to stay informed on the status of your entries into the United States. The more informed you are about your import practices, the more in control you can be of your compliance with Customs and Border Protection.
However, here at TRG, we know how difficult it can be to gather the important information you need and, to ultimately, monitor your entries. That is exactly why Trade Risk Guaranty created the Eagle Eye Reporting System.
How Eagle Eye Helps You Monitor Your Entries
Eagle Eye is a specialized reporting system available as a premier perk to companies that have their U.S. Customs Bond through Trade Risk Guaranty. With an account, you are able to pull data directly from Customs in order to access and monitor the most up-to-date information about your entries.
Through the Eagle Eye system, you are able to run the following reports:
- Liquidated Damages Report
- Supplemental Duty Bills
- Entries Archive
- Entry Information
- Bond Information
Watch the Webinar on How to Create an Account and Use the Eagle Eye Reporting System
View the Webinar Slides Below
Read the Full Transcript from the Webinar
Eagle Eye Webinar Introduction
00:24 – Let’s talk a little bit, quickly, about TRG and then we’ll hop right into the webinar today. So we’re located in beautiful Bozeman, Montana. Although, you’d be surprised, I think we got about a few inches of snow yesterday, so yep that would be spring in Montana. We were established in 1991 in Chicago and then our founder John Michel brought us out here to Bozeman, Montana.
00:49 – We are a direct-to-importer business model and we have over 10,000 US Customs bond and marine cargo insurance clients and it’s growing.
00:58 – So you can join the conversation on Facebook. We have a group called International Trade Professionals – TRG. Check out our Facebook, you know, like our page, join the group. Not only can you talk to us, but there’s also other trade professionals in there. So its a great place to have a conversation.
What is Eagle Eye Reporting?
01:39 – Well, Eagle Eye is a specialized reporting interface that provides your business access to up-to-date information directly from the Customs database. We offer this service free to anyone who has their bond with us here at TRG.
01:54 – When you have your bond with TRG, we’re able to pull information about your entries directly from Customs. From this data, we built Eagle Eye as a way to provide you with up-to-date insight on each of your entries in a convenient and easy to read format. In fact, the longer you have your bond with TRG, the more aggregate data can be analyzed on each report. Giving you powerful insight into your importing trends and overall transparency from the time you start with TRG.
02:20 – Now before we go too much further, let’s just define what we’re talking about when we say entry. We’re talking about formal entries. Formal entries are defined as the process of importing commodities which are typically used for commercial selling purposes with a total value that usually exceeds $2,500.
02:41 – As you can see an entry refers to each time you import goods in the United States. In fact, there are over 40 million formal entries filed with Customs each year and this number continues to grow.
02:55 – Now that you have an idea of what an entry is, here is the breakdown of different reports you can use to analyze your entries.
03:01 – First, there’s the Liquidated Damages report, second, we have the Supplemental Duty bills report, third, Entries Archive report, fourth, Entry Information, and finally, Bond Information. These reports will show you everything from monitoring your unliquidated entries, to assessing your supplemental duties, and liquidated damages.
How to Access the Eagle Eye Reporting System
03:32 – First, what you’re going to want to do, you’re going to pull up our home page: traderiskguaranty.com. You’re going to see a beautiful picture, it’s not Bozeman, but if you can guess it you get bonus points. What you’re not going to see off the bat is the top navigation bar, so what I want you to do is just either scroll up or scroll down real quick, and that’s going to make that top navigation bar pop up.
03:52 – You’re going to go over to ‘Register’. From register you’re going to get to a basic register screen. This is going to ask you, you know, your usual details; first name, last name, email, password, and company name.
04:07 – After you click register it’s going to bring you to a screen and a little pop-up is going to ask you what you want to do next. And there are three options you can do from here you can do: apply for Customs bond, apply for cargo insurance, or what we’re here for, activate Eagle Eye. This screen is going to bring you to a prompt that says: printout authorization form.
04:25 – Pretty much what we’re looking for here is authorization from an officer of your company that says you’re able to pull information about your entries for your company. A short example is up on the screen right now. Again we’re pretty much just looking for an officer to sign off that a specific person can access entry data for a specific company.
04:48 – Once you fill that out, get it back to our admin team, they’ll go in our back end they’ll authorize your account and then you’ll be able to use it. Simple as that.
04:58 – If for some reason that pop up doesn’t hit and you make it to the account information page that’s okay, your account hasn’t yet been authorized and you’re going to see something like this on the screen. Which says I authorize this account.
05:09 – It’s the same process it’s going to bring you to a page click the big orange buttons they’ll get you there. Fill out the authorization form and then get it back to us and we’ll have you up and running.
05:20 – So let’s say you’ve got all that done, next what you’re going to want to do is log in. So you want to be able to use these reports. Same thing, go to our home page traderiskguaranty.com, do the same kind of trick so wheel up and down or use a directional that’ll get that top nav bar popped up. And then click on ‘Login’ again.
05:43 – Pretty typical stuff here; your username (which is your email address), and your password, and then click login. This is going to bring you to the account information screen.
05:54 – There’s a wealth of information on the screen, but what we’re really worried about today is the Eagle Eye reports. Which you can find in one of two places; first it’s over on the left under account menu you’ll see third down from there it says Eagle Eye Reporting, or on the right, it’s one of the four squares, it’s the bottom right square it says’ Eagle Eye Reports’.
06:17 – So if you click on either of those or you hover over the one on the right, you’ll notice that it gives you the list of reports. All right, now let’s dig into these actual reports.
Running a Liquidated Damages Report
06:34 – Liquidated damages are predetermined penalties assessed against importers that have violated the conditions of their customs bond. Importers will receive a liquidated damages claim from the port at which the violation occurred in the event that they fail to adhere to the regulations set by Customs or the regulations set by other partner government agencies such as the EPA or the FDA. There are others, those are two examples.
07:01 – As you can see, attention to these types of claims can be critical for your business. This is exactly why the liquidated damages report was created.
07:09 – Now let’s take a look at how to pull this report. So from the account screen, you’re going to go to the Eagle Eye Reporting system and you’re going to choose the liquidated damages report. That’s going to bring you to a page like the one on your screen here.
07:30 – That shows various columns of data so you’ve got importer number, you’ve got name, entry number, case number, penalty amount, mitigated amount. And, sort of a disclaimer about this right now, you’re probably seeing black bars on your screen. This is due to the fact that we used real data from a company and to protect their privacy we had to edit these fields out. When you’re looking at this it’s going to look normal, there’s going to be actual data there so so don’t panic it’ll be just fine.
08:00 – Now back to the liquidated damages another thing about these liquidated damages, for the liquidated damages report is that you can search by case number. So what this means is over on the left-hand side you’ll see something that says case number and then a search field and an orange button that says search. If you know your specific case number, feel free to plug it in there and then click search that’ll bring up a specific case.
08:22 – Again, you can click on the case number, it’s a link, and it’ll give you more information about that specific case. Things such as name, importer number, case number, entry number, status date, status code, penalty amount, mitigate amount, violation category, violation date, address, city, state, and zip.
08:45 – So again what you can do with this information is either file it away for your records, or you can have it ready for when you’re discussing a case with our in-house claims team should a claim arise.
How toTrack Your Supplemental Duty Bills
09:07 – At the time of entry, the importer pays the estimated duties for their goods based on their classification at the time of liquidation, typically 314 days after the date of entry, Customs assesses if this estimated amount was correct. If they determined that a higher amount is owed a Supplemental Duty bill is issued. Again the time of liquidation typically happens 314 days after the date of entry. So this Eagle Eye report includes information on your entries liquidation and additional bills from Customs. It also allows you to view the status of your bills.
09:43 – Now let’s walk through this report; first click on the Supplemental Duty section of the Eagle Eye reporting system. Once you’re in here, you’ll notice that each entry is a bill all of its own. Each of these can be clicked on by hovering on the link under the Bill ID Number.
10:01 – Clicking on that will give you more information about what happened with this specific duty bill. Including things such as current amount due, payment amount, the surety, bond number, city address, and a ton of other information should you need to look at it.
10:18 – As you can see, this report can be a great reference for you and your business regarding any supplemental duty bills that have occurred.
Viewing Your Entries Archive
10:42 – To get to the Entries Archive report, first click on the Entries Archive segment of the Eagle Eye reporting system from here you’ll notice an overview of the entries starting with the most recent. When you click on one of these entries you’ll notice that it gives you a wealth of information about that specific entry.
11:00 – Tons of data here, one of the most common reports to pull from the Entries Archive is the unliquidated entry report. This is a really easy report to pull and you can in a couple of steps.
11:11 – What you’re going to do from the overview screen is click on the liquidation date column header. This is going to sort them from either oldest to most recent or vice versa.
11:23 – Now what you’re going to be looking for are any missing dates or future dates. Those are going to be your unliquidated entries. Now that you have the data, you can also export all this to Excel via the link in the top left corner. That’s it for Entries Archive.
How to Search for Your Entries Information
11:52 -Since it is running a report directly with Customs it does take longer to pull the information. This can be upwards of five minutes sometimes up to ten just bear with it the information will pop up on the screen momentarily.
How to Check Your Bond Information
12:19 – Now this report may take a few minutes, like the Entry Information report, because again it is running a query with Customs and displaying the most up-to-date information. If you have one or more importer number authorized under your Eagle Eye account and each of those have their own Customs bond, this report will display the information for them all.
Eagle Eye Webinar Conclusion
12:41 – I hope this webinar was helpful in understanding the reports available to you. We created Eagle Eye with you in mind and we want to make it as useful to your business as possible.
12:49 – We would love your input as we continue to make improvements so send us your feedback, suggestions, or even any questions you may have. To do this you can contact us at firstname.lastname@example.org or you can reach out directly to myself Nick.Esposito@traderiskguaranty.com.
13:08 – Or also don’t forget about the Facebook group: International Trade Professionals – TRG. Thanks again and we hope you enjoyed the presentation now for the QA.
Meredith Lambert • May 24, 2017
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